Subscribe & Save Up To 15% OFF!

Refund policy

At Function Coffee Co. we stand behind the quality of our products and are committed to your complete satisfaction. Our 100% Satisfaction Guarantee ensures you can shop with confidence. If your are not satisfied with your purchase, we offer returns/exchanges within 30 days of purchase.

How to Return an Item

  • Contact Us: Email our customer support team at support@functioncoffeeco.com to initiate your return. Please provide your order number and a brief reason for the return.
  • Obtain Your Free Return Label: We will provide a free prepaid return shipping label via email after you contact us.
  • Prepare Your Package: Pack the item securely in its original packaging, including all accessories, manuals, and documentation.
  • Ship the Item: Use the free prepaid return shipping label provided to ship the item back to us.
  • Receive Your Refund: Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Returns must be postmarked within 30 days of delivery.

Defective or Incorrect Items

If you receive a defective or incorrect item, please email support@functioncoffeeco.com within 7 days of delivery. We will provide a free prepaid return shipping label and offer a replacement or full refund promptly.

Non-Returnable Items

Gift cards

Items marked as final sale

Products that have been excessively consumed

Questions?

We’re here to help! Contact our team at support@functioncoffeeco.com for assistance with your return or any questions about our policy.

Thank you for choosing Function Coffee Co. We’re confident you’ll love our products, but if you don’t, we’ve got you covered.